iFixit is the global platform for repair: free guides to fix almost anything, plus the parts and tools to do it. Since 2021 we have been working as part of their development team, from the first commit of the new store to their most recent products.
A new headless store
In 2021 we started the new e-commerce site together with iFixit: a Next.js front end connected to Shopify for catalogue and checkout, Strapi for content and Algolia for search. Category pages with fast filters and server-side rendering, product pages, cart, and dedicated prices for professional customers.
Over the years we have kept it growing: localisation in several languages, continuous upgrades to the latest versions of Next.js and React, and the move of the interface to Tailwind CSS.
FixBot, the repair assistant
FixBot is iFixit's AI assistant: it answers repair questions drawing on guides, wikis and the product catalogue. We have worked on its interface since day one: the chat, the cards with guides and products, the answers with their sources cited, and the voice mode, to be guided through a repair with your hands busy.
The interface is available in 13 languages.
A console in the browser for FixHub soldering irons
FixHub is iFixit's line of smart soldering irons. We developed the web console that manages them: it connects to the device straight from the browser, with nothing to install, shows the temperature in real time, adjusts the settings and updates the firmware.
The mobile app
We also worked on iFixit's native app, built with Expo and React Native: store, cart, search and FixBot in a single app, with offline handling and push notifications.
Prototypes before code
Many ideas start from a prototype. We build them for iFixit all the time: interactive pages and animations that can be tried within days, from teardown animations to store pages, so that decisions are made with something real in front of everyone before investing in development.
Worst in Show
Since 2022 we have also looked after the Worst in Show website, the awards that iFixit gives, together with other right-to-repair organisations, to the worst products presented at CES.
Results
More than five years of continuous collaboration, started in 2021. Today we work every day in the same codebase as the iFixit team, on products used by people who repair things all over the world: from the store to the AI assistant, from hardware to the app. It is the kind of relationship we look for: joining the client's team, and staying.